Baje9's Privacy Policy —
Your Data, Our Responsibility

Introduction & Purpose

Welcome to Baje9. We believe that transparency is the foundation of a trustworthy online betting and casino platform. This Privacy Policy This document is written to clearly explain what information is collected when you open an account, play games, or make deposits and withdrawals on the Baje9 platform — and how that information is used.

Reading this document will give you a full understanding of your rights and Baje9's responsibilities. Baje9 never intentionally sells, shares, or misuses your data with third parties.

What Data We Collect

When you register or use the Baje9 platform, the following types of information are collected automatically or with your consent:

• Identity Information: Full name, date of birth, nationality, and a copy of your ID document (required for KYC verification).
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Mobile banking number and general bank account details (no passwords or PINs).
• Technical Information: IP address, browser type, device model, and operating system.
• Usage Information: Which games you play, how long you stay, and which pages you visit.
• Cookie and Tracking Data: Session cookies, performance cookies, and user preference cookies.

How Your Data Is Used

Collected data is used solely for the purposes outlined below — nothing beyond that:

• For account creation, verification, and management.
• To process deposits and withdrawals.
• To prevent fraud, money laundering, and other illegal activities.
• To suggest games and offers tailored to your preferences.
• To provide customer support services.
• To provide necessary information to regulatory authorities in order to meet legal obligations.
• To improve platform security and performance.

Baje9 never sells your data to advertisers or third parties. Our privacy policy is completely clear and uncompromising on this.

Data Sharing and Third Parties

Baje9 may share information with a limited number of trusted partners in specific circumstances. In every case, your privacy remains the top priority:

• Payment Processors: Only the minimum information necessary to complete a transaction is shared.
• KYC verification providers: Limited data is shared with accredited institutions for identity verification purposes.
• Law enforcement agencies: Information may be disclosed under a court order or legal obligation.
• Technology Infrastructure: Trusted technology partners are used for server hosting and security services.

All third parties are contractually bound to uphold baje9's privacy standards.

Data Retention Period

Your data is retained while your account is active and for a defined period after closure. This is due to legal obligations and licensing requirements:

• Financial transaction records: retained for a minimum of 5 years.
• KYC documents: retained for up to 3 years after account closure.
• Support conversations: up to 2 years.
• General usage logs: up to 12 months.

After the designated retention period, data is securely deleted or anonymized.

Your Rights

As a Baje9 user, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restriction of Processing: You can request that the use of your data be restricted for certain specific purposes.
• Right to Opt Out of Marketing: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact the Baje9 support team.

Cookie Policy

Baje9 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience. We primarily use three types of cookies:

• Essential Cookies: Essential for login sessions and platform security.
• Performance Cookies: For analyzing page loading speed and overall site usage.
• Preference Cookies: To remember your language, theme, and other preferences.

You can control or disable cookies through your browser settings, though some features may not work as a result.

International Data Transfers

Baje9 is an international platform, so your data may be processed or stored on secure servers located in different countries. In such cases, we follow international data protection standards — including GDPR-compliant agreements and Standard Contractual Clauses — to keep your information safe wherever it is held.

Security Measures

Baje9 uses industry-standard security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption — across all data transmissions.
• Two-Factor Authentication (2FA).
• Regular security audits and penetration testing.
• Automatic alerts for suspicious logins or transactions.
• Restricted access policy — only authorized personnel can view data.

Policy Changes & Updates

Baje9 may, as needed, update this Privacy Policy policy updates. For any significant changes, we will send advance notice to your registered email and update the "Last Updated" date at the top of this page. Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy.